Privacy Policy
How we collect, use, and protect your information.
At Bookrenia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly, including:
- Account information: name, email address, phone number, organization details.
- Business data: reservations, customers, vehicles, invoices, and other records you create.
- Payment information: processed securely through third-party payment providers; we do not store card details.
- Usage data: pages visited, features used, session duration, and browser/device information.
2. How We Use Your Information
- To provide, operate, and maintain the Bookrenia platform.
- To process transactions and send related notices.
- To send administrative emails (account updates, security alerts).
- To improve platform features based on usage patterns.
- To respond to support requests and inquiries.
- To comply with legal obligations.
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share data with:
- Service providers: hosting, analytics, and payment processors who assist in operating the platform under strict confidentiality agreements.
- Legal requirements: when required by law, court order, or government authority.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred with notice provided.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained to comply with legal obligations.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability — receive your data in a machine-readable format.
To exercise any of these rights, contact us at privacy@bookrenia.com.
8. Third-Party Links
The platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
9. Children's Privacy
Bookrenia is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or requests, contact us at:
privacy@bookrenia.com